Ticketing Software for Museums

There are hundreds of museums and heritage sites welcoming tens of millions of visitors across the UK every year. Given that many of these attractions opt for fee-free entry, it is absolutely crucial that you optimise your alternative revenue streams, such as donations, food and drink orders, merchandise, and event tickets.

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Maximise All Revenue Streams with Our Ticketing Software For Museums

  • Increase online donations by up to 300% with integrated Gift Aid.
    • Improve attraction efficiency and reduce wait times for a sleek customer experience.
    • Increase food orders by 20% and reduce labour costs by 80%.
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    Streamlining Processes for the Food Museum

    We worked with the Food Museum to implement our fully integrated till system with CRM, ticketing, and reporting functionalities that allowed them to access all the information they needed from once place. They previously operated with separate systems across all areas of their attraction, and we helped them to drastically reduce admin time.

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    Save on Staffing Costs

    • Automatically store and report on customer data to reduce admin time.

    • Sell event tickets and memberships online and in advance to reduce wait times.

    • Watch our short video with the Food Museum to find out more!
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    Helping the National Wallace Monument Stay Connected

    We worked with Stirling Council and the National Wallace Monument to help them implement a comprehensive, site-wide management system that could cope with intermittent internet connectivity and thick stone walls. Plus, we helped digitise their processes and unify them under a single cloud-based system.

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    Facilitate Real-time Data Synchronisation

    • Collect data instantaneously to help you make better informed business decisions.

    • Help see up-to-date figures for all facets of your business, such as stock levels and visitor numbers.

    • Our software works independently should connectivity be lost, and re-syncs once a connection is re-established.
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    Helping Clevedon Pier Modernise Their Attraction

    Our system helped Clevedon Pier move away from their outdated processes and allowed them to focus on improving the customer experience for their members and returning visitors. We provided them with the functionality needed to admit members more easily and to automatically collect Gift Aid through differently priced entry tickets.

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    Clevedon Pier Give Their Verdict

    Vennersys have offered excellent support from the very beginning, always open for discussions and ever ready with suggestions on how to improve our business practices and take full advantage of their innovative system. Phil Curme Chairman of the Clevedon Pier and Heritage Trust

The Features

  • Tickets & Admission

    VenposCloud is a comprehensive e-commerce solution which allows you to sell tickets, timed tickets, merchandise and capacity limited experiences on the web, 24 x 7 x 365.

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  • Point Of Sale (POS)

    Venpos PoS for admissions, catering and retail. An integrated, powerful and intuitive touch screen PoS solution which puts all of the features of Venpos at the fingertips of your operators.

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  • Data Analysis & Reporting

    VenposCloud offers a comprehensive built-in suite of reports for tracking sales and site performance.

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  • Integration Bridge

    Our software is designed to easily integrate with other business software – helping improve efficiency, visibility and communication across your organisation.

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  • Stock Management

    VenposCloud integrated stock management module gives you complete control of your stock, whether it be merchandise in the gift shop or food in the kitchen.

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  • Gift Aid

    The key to increasing Gift Aid donations by up to 90% for your charity attraction.

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  • Events & Facilities Management

    Effective event ticketing software will greatly influence your attraction’s productivity and profitability.

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  • CRM

    The fully integrated Online, EPOS and CRM solution facilitates detailed capture of information about visitors creating an enhanced database.

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All VenposCloud features

FAQs

What is the best EPoS system for museums & heritage sites?

Answer

Vennersys provides an integrated ticketing system specifically designed for museums and heritage attractions. This system streamlines visitor management by offering features such as online ticket sales, timed admissions, and access management. By implementing this solution, museums can reduce queue times, enhance customer satisfaction, and boost revenue.

What tools can help me manage membership contributions?

Answer

Vennersys offers a cloud-based membership management system that simplifies the administration of member data, renewals, and communications. This system allows for real-time updates and provides members with a seamless experience, ensuring their contributions are managed effectively.

How can I streamline gift shop and café operations in museums?

Answer

Vennersys provides integrated point-of-sale (EPoS) solutions that manage sales, inventory, and customer transactions in gift shops and cafés. This integration ensures you are set up with software for stock management, efficient sales processing, and management reporting software, to support operational efficiency and the enhance your visitor experience.

What insights can I gain from visitor data to plan future exhibitions?

Answer

By utilising Vennersys’ analysis and reporting tools, museums can collect and visualise key visitor data, such as attendance patterns and visitor demographics. These insights inform decision-making for future exhibitions and events, ensuring they align with visitor interests and preferences.

How can I encourage repeat visits to my museum?

Answer

Encouraging repeat visits can be achieved through effective membership management and personalised visitor engagement. Vennersys’ CRM system captures detailed visitor information, enabling museums to tailor communications and promotions. Additionally, offering memberships with exclusive benefits and managing them efficiently can foster loyalty and encourage repeat visits. Read more about this in our blog! 

Is Your Museum Ticketing Software Up to Standard?

One of the most important aspects of your attraction management processes is your museum or heritage site ticketing system. If your ticketing software isn’t performing how you would expect, make the switch to a provider who will listen and tailor their service to your specific needs. Our solution is a custom-made visitor management software for museums, designed specifically to help you and your staff maximise efficiency and improve the customer experience, including both a CRM tool and museum reporting software. Want to see exactly how our solution can benefit your attraction? Book a free demo with our team today!

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The VenposCloud integrated solution

Interested in implementing our VenposCloud for your museum? Request a demo and we’d be more
than happy to answer any of your questions.

Book A Demo