More modern and updated systems could have a transformative effect on the customer experience and profitability of your indoor play centre.
When enhancing guest experiences, you don’t want ticket trouble, long wait times, or inefficient processes to ruin the experience.
It’s a great feeling seeing your attraction thrive at peak times, but if a downturn in guests occurs, you may worry about your income.
Our Key Account Manager, Joseph Paul, and the Head of Innovation at Blenheim Palace, David Green, joined the Skip the Queue podcast.
Those in the visitor attraction or events management understand it rarely stays still for long, with customer demands constantly evolving.
Considerations when adopting attraction management or online ticketing system, such as efficiency of your procedures or cost-saving measures
Every attraction has an electronic point-of-sale system in place to process various transactions, from tickets, merchandise or food orders.
There are benefits to having the local community on board with what you’re doing, especially if you can work out ways to help each other.
If your attraction uses an online booking system, you may want to encourage visitors to add additional products to their cart while booking.