Ticketing Software for Museums

There are hundreds of museums and heritage sites welcoming tens of millions of visitors across the UK every year.

Given that many of these attractions opt for fee-free entry, it is crucial that you optimise your alternative revenue streams, such as donations, food and drink orders, merchandise, and event tickets through dedicated EPoS for museums.

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Maximise All Revenue Streams with Ticketing Software for Museums

  • Increase online donations by up to 90% with integrated Gift Aid
  • Improve attraction efficiency and reduce wait times for a sleek customer experience.
  • Increase food orders by 20% and reduce labour costs by 80%.
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    Working with Stourbridge Glass Museum

    Vennersys partnered with Stourbridge Glass Museum, the town’s top-rated attraction, to implement its VenposCloud platform and improve both visitor experience and operations. With integrated ticketing, Gift Aid automation, membership, and event management tools, the museum has streamlined processes, boosted income, and gained real-time insights – enabling staff to focus on delivering engaging experiences while keeping entry affordable year-round.

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    Stourbridge Glass Give Their Verdict

    “We spoke to a huge number of ticketing companies, and Vennersys really managed to do everything we needed at the right price. They’ve been a pleasure to work with – easily contactable, friendly, and highly recommended by other organisations in the area.” Alexander Goodger Director at Stourbridge Glass Museum
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    Working with SS Great Britain

    Our tailored solution helped transform operations at the SS Great Britain by replacing outdated, manual processes with a centralised, modern system. With VenposCloud, the team now benefits from streamlined payments, automated Gift Aid and membership management, and efficient event coordination – all supported by powerful reporting through Power BI. These improvements have freed up staff time, boosted revenue opportunities, and elevated the visitor experience across Bristol’s largest attraction.

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    Save on Staffing Costs with Our EPoS for museums

    • Automatically store and report on customer data to reduce admin time.

    • Sell event tickets and memberships online and in advance to reduce wait times.

    • Minimise the manual process and errors with integrated EPoS and ticketing.
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    Working with the Food Museum

    Vennersys partnered with the Food Museum to modernise their ticketing and operations with a flexible, all-in-one solution designed to simplify management and elevate the visitor experience. By implementing advanced functionality for ticketing, membership, and retail — all supported by integrated reporting and streamlined workflows — the system has enhanced efficiency and improved engagement across the museum. This partnership highlights Vennersys’ commitment to empowering cultural and heritage venues with smart, scalable technology built for the future.

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    Facilitate Real-time Data Synchronisation

    • Collect data instantaneously to help you make better informed business decisions.

    • Get up-to-date figures for everything from stock levels to visitor numbers.

    • Our software runs independently and automatically re-syncs when the connection returns.

Get to Know the Data Behind Your Visitor Attraction with Venpos Insights

  • Built by Vennersys, Venpos Insights is a powerful, fully integrated analytics module that transforms your visitor data into clear, visual insights, empowering confident decisions, smoother operations, and an enhanced guest experience.
  • Built for ease of use, its intuitive dashboards need no data expertise, helping everyone from frontline staff to leadership drive performance and improvement.
VISIT VENPOS INSIGHTS

Key Features of our EPoS for museums

  • Tickets & Admission

    VenposCloud is a comprehensive e-commerce solution which allows you to sell tickets, timed tickets, merchandise and capacity limited experiences on the web, 24 x 7 x 365.

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  • Point Of Sale (POS)

    Venpos PoS for admissions, catering and retail. An integrated, powerful and intuitive touch screen PoS solution which puts all the features of Venpos at the fingertips of your operators.

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  • CRM

    The fully integrated Online, EPOS and CRM solution facilitates detailed capture of information about visitors creating an enhanced database.

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  • Data Analysis & Reporting

    VenposCloud offers a comprehensive built-in suite of reports for tracking sales and site performance.

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  • Events & Facilities Management

    Effective event ticketing software will greatly influence your attraction’s productivity and profitability.

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  • Gift Aid

    The key to increasing Gift Aid donations by up to 90% for your charity attraction.

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  • Integration Bridge

    Our software is designed to easily integrate with other business software – helping improve efficiency, visibility and communication across your organisation.

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  • Stock Management

    VenposCloud integrated stock management module gives you complete control of your stock, whether it be merchandise in the gift shop or food in the kitchen.

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All VenposCloud features

Frequently Asked Questions on EPoS for Museums

What is the best EPoS system for museums & heritage sites?

Answer

Vennersys provides an integrated ticketing system specifically designed for museums and heritage attractions. This system streamlines visitor management by offering features such as online ticket sales, timed admissions, and access management. By implementing this solution, museums can reduce queue times, enhance customer satisfaction, and boost revenue.

What tools can help me manage membership contributions?

Answer

Vennersys offers a cloud-based membership management system that simplifies the administration of member data, renewals, and communications. This system allows for real-time updates and provides members with a seamless experience, ensuring their contributions are managed effectively.

How can I streamline gift shop and café operations in museums?

Answer

Vennersys provides integrated point-of-sale (EPoS) solutions that manage sales, inventory, and customer transactions in gift shops and cafés. This integration ensures you are set up with software for stock management, efficient sales processing, and management reporting software, to support operational efficiency and the enhance your visitor experience.

What insights can I gain from visitor data to plan future exhibitions?

Answer

By utilising Vennersys’ analysis and reporting tools, museums can collect and visualise key visitor data, such as attendance patterns and visitor demographics. These insights inform decision-making for future exhibitions and events, ensuring they align with visitor interests and preferences.

How can I encourage repeat visits to my museum?

Answer

Encouraging repeat visits can be achieved through effective membership management and personalised visitor engagement. Vennersys’ CRM system captures detailed visitor information, enabling museums to tailor communications and promotions. Additionally, offering memberships with exclusive benefits and managing them efficiently can foster loyalty and encourage repeat visits. Read more about this in our blog! 

 

Tailor VenposCloud to Your Business

As your attraction grows, VenposCloud adapts with you. From new payment methods to online bookings, our integrated solution evolves to meet your changing needs and enhance the visitor experience.

Want to learn more? Book a demo and we’ll be happy to show you how VenposCloud can work for your attraction.

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