Cloud Membership Management Software for Attractions

Our customer membership management software means you can simplify membership sign up and management processes for both you and your customers, gain insight into their spending habits, and increase your profits site-wide.

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What are the benefits of our customer membership management software?

With the right software, both your attraction and guests can manage memberships more efficiently. Streamline the set-up, configuration, and renewals for your customers, with the added benefit of offering direct debit options to make payments easy and hassle-free. Collect valuable customer data through a centralised system, providing insights that help shape personalised experiences for your members.

This remote process simplifies sign-ups and renewals, making it easy for guests to join or update memberships from anywhere. Plus, you can boost retention by offering early bird discounts and exclusive incentives, encouraging customers to renew their memberships.

Engaging your most loyal visitors has never been easier! Our membership management software allows you to enhance your offerings and build long-term relationships that drive revenue growth.

A simplified set up and membership management process

With simple processes in place for your memberships, you can quickly set up new schemes for your visitors remotely or in person at your EPoS till systems.

Our dedicated membership portal also makes membership management easy, allowing you to make quick updates to member profiles, including upgrading their membership status or editing their profile information.

Plus, you can give your guests automated renewal notices, online renewals, and integrated direct debit processing to help your team spend less time on admin and make your guests more likely to renew.

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See our customer membership management software in action!

As with everything at Vennersys, our system is designed to be fully tailored to the unique needs of every visitor attraction, facilitating your success and maximising your potential. Book your free demo today to be shown exactly how you could streamline your operations and address the major pain points you encounter every day.

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Enhance your data collection through cloud membership management and drive business

Using our comprehensive data collection, you can see every interaction, event attendance, and spend across ticketing, retail and catering from your members and regular guests. Then, you can take this data and through our management reporting software, become informed of the common habits of different guests.

This enables you to make optimised business decisions based on this data, such as which events to host more regularly and which stock to order at your secondary points of sale. This is especially useful as your members are most likely to spend more at your attraction, and tailoring your offering to them will help increase your income.

Segment members for targeted communication

Using our cloud based visitor management solution, you can further segment your audience beyond the standard categories, allowing you to get as specific as you like in sending personalised mail and offers to your members.

Segment your members database by level of engagement or profitability to help secure return visits for those who get the most from your attraction, using incentives like discounted tickets or a free drink to help get them back through the door.

Customer membership management software is just the start

With our attraction management software, streamlined membership management is just the tip of the iceberg. You can benefit from a host of features, including events and facilities management, table ordering, and automatic Gift Aid collection, designed to help you increase your income and streamline your operations. Get in touch with a member of the team today to discuss how our attraction management system could help you or request a free demonstration of the VenposCloud system to see what it can do for yourself!  

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What Our Customers Say

“Vennersys have provided our guests with a massively improved user experience throughout their visits to Woodside Wildlife. They are constantly working to streamline their existing systems and develop new functionalities to provide the best service possible to us and their other clients, which has led to us experiencing back-to-back record-breaking years in terms of revenue and visitor numbers.”

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What Our Customers Say

“First of all, the VenposCloud system does absolutely everything you need it to do, and I can barely find fault with their offering. The system saves us hours in admin time every single week and being able to do online ticketing and memberships has increased our revenue, but those aren’t even the main reasons we still choose to work with Vennersys. We swear by Vennersys because of their commitment to us as a client.”

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What Our Customers Say

“Since we’ve started using VenposCloud, the time spent actually managing the museum has reduced drastically, which allows us to focus on new areas and improve our visitors’ experience. Having a cloud-based system simplified our processes and allowed us to have all the data and tools we need in one place, accessible by anyone, anywhere.”

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What Our Customers Say

“Before, if someone took a booking for an event in the shop, they’d have to call through to the office and quickly ask us to take it off the website, which was far from ideal. Now everything works together and does what we need it to do. We’re now able to pull lots of different data for reports and break data down, allowing us to do far more targeted marketing.”

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What Our Customers Say

“Because of Covid, we went completely cashless as a temporary measure – but we will never go back! The extra fees from the card provider more or less balance with the savings on bank charges and cash collection fees. But the real saving is in the time and hassle! There are fewer mistakes, queues are shorter, and we no longer have the hassle of collecting and holding large amounts of coins for change. We even saved on insurance for not holding cash. The support given by Vennersys goes beyond just our attraction – the team is incredibly interested in hearing about industry problems and researching ways to improve and solve these problems.”

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What Our Customers Say

“VenposCloud is an extremely flexible software which allows us to do things we could not do before with our previous system, and it lets us modernise our processes – helping us to upgrade our offering to visitors and improving their overall experience. The reporting feature has been key in helping the commercial team to find new growth opportunities and increase our revenue.”

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What Our Customers Say

“It’s incredibly adaptable, we can use it to cater to our individual needs. Using a variety of their features is really beneficial in terms of being the most cost and time effective. Vennersys offered a lot more than their competitors and we have seen great results since using it.”

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What Our Customers Say

understanding of our customers and use these reports to our advantage to better our site. The flexibility and its different features within, especially the offline service, is incredibly useful. Being able to access everything in one place reduces so much admin time and is really resourceful.”

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What Our Customers Say

“We’ve worked with Vennersys for over 17 years, Vennersys have been more of a partner than supplier and as our business has grown and adapted Vennersys has supported us throughout that Journey. Data is at the heart of what we do, and Vennersys have enabled us to get our hands directly on to that data allowing us to make better decisions.”

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