EPoS & Ticketing Solutions for Heritage Railway & Transport Attractions

Heritage railways welcome over 13 million visitors each year, offering unforgettable journeys through the UK’s scenic landscapes. To ensure a seamless visitor experience, efficient management is essential. Vennersys’ EPOS and ticketing software makes this simple, allowing heritage railways to streamline ticketing, retail, onboard services, and memberships, all from a single, intuitive platform.

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All-in-One Transport Attraction Software

  • Handle train ticketing, gift shop sales, onboard refreshments and membership management – all from a single Cloud-based System.
  • Use actionable insights to make better decisions and plan for future growth.
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    Working with Vale of Rheidol Railway

    To improve efficiency across sites and create a smoother visitor experience, Vennersys provided a fully integrated system for the Vale of Rheidol Railway, bringing together ticketing, retail, and stock management. The solution offers real-time sales data and reporting, helping the team make informed decisions and plan for future growth.

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    Integrated Cloud Analytics for Smarter Decisions

    • Monitor ticket sales, retail performance, and visitor trends through intuitive dashboards.

    • Use real-time analytics to optimise operations and plan resources effectively.

    • Leverage insights to improve services and increase visitor satisfaction.

Get to Know the Data Behind Your Visitor Attraction with Venpos Insights

  • Built by Vennersys, Venpos Insights is a powerful, fully integrated analytics module that transforms your visitor data into clear, visual insights, empowering confident decisions, smoother operations, and an enhanced guest experience.
  • Built for ease of use, its intuitive dashboards need no data expertise, helping everyone from frontline staff to leadership drive performance and improvement.

Key Features of Our Transport Attraction Software

  • Tickets & Admission

    VenposCloud is a comprehensive e-commerce solution which allows you to sell tickets, timed tickets, merchandise and capacity limited experiences on the web, 24 x 7 x 365.

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  • Point Of Sale (POS)

    Venpos PoS for admissions, catering and retail. An integrated, powerful and intuitive touch screen PoS solution which puts all of the features of Venpos at the fingertips of your operators.

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  • CRM

    The fully integrated Online, EPOS and CRM solution facilitates detailed capture of information about visitors creating an enhanced database.

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  • Membership Management

    VenposCloud Memberships makes managing and renewing memberships easy, at point of admission and online. Facilitating both advanced payment options or annual or monthly direct debit.

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  • Travel Trade

    VenposCloud Travel Trade Module allows you to create and manage external sales agent accounts that can access the Travel Trade agent portal.

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  • TXGB

    Our partnership with Tourism Exchange Great Britain (TXGB) gives our clients greater access to third-party distributors and globally recognised brands, such as TripAdvisor.

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  • Gift Aid

    VenposCloud easily integrates Gift Aid donations into your daily business operations. Gift Aid is a tax relief that generates over £1.3bn in additional income for the UK charity sector each year, with a further £560m unclaimed each year.

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  • Power BI

    The fully integrated Online, EPOS and CRM solution facilitates detailed capture of information about visitors creating an enhanced database.

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FAQs On Ticketing Software for Heritage Railways

How can heritage railways manage memberships, donations, and patron schemes?

Answer

Heritage railways can benefit from a cloud-based membership management system that handles renewals, communications, and donations in one place. This ensures supporters are engaged and encourages long-term loyalty.

How can heritage railways improve onboard catering and gift shop sales?

Answer

With an integrated EPOS solution, heritage railways can efficiently manage onboard refreshments and station shop sales. It streamlines payments, tracks inventory and provides clear sales reports to improve profitability.

 

How can heritage railways increase repeat visits and loyalty?

Answer

Heritage railways can utilise the VenposCloud CRM system to personalise marketing and reward loyal visitors. Offering member benefits such as early booking for special journeys or discounts on merchandise encourages repeat visits.

How can heritage railways sell tickets for special events and themed journeys?

Answer

Heritage railways can use a flexible ticketing system to manage sales for popular events such as steam galas, dining trains, or seasonal experiences. This allows for tiered pricing, seat reservations, and capacity control to maximise attendance and revenue.

 

Tailor VenposCloud to Your Business

As your attraction grows, VenposCloud adapts with you. From new payment methods to online bookings, our integrated solution evolves to meet your changing needs and enhance the visitor experience.

Want to learn more? Book a demo and we’ll be happy to show you how VenposCloud can work for your attraction.

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