Revealed: the secrets behind the reliability of the Vennersys servers

One of the main worries when it comes to choosing your ticketing and management systems is its reliability, security, and performance, all of which could result delays to visitor admissions, a halt to online sales or a loss of access to important data.

That’s not a fear for our clients, and now we’re revealing the secrets behind our ever-reliable Cloud based servers

Working on AWS for server reliability

Our servers run on Amazon Web Services (AWS), the world’s leading cloud services provider. The power, reliability and functionality of their cloud servers form the backbone of why we can deliver the most reliable online visitor management solution on the market.

Performance and reliability

Harvesting the power and size of AWS means that we can place servers across multiple availability zones, ensuring our application is online and servicing your customers 24 hours a day, 365 days a year. Our continual performance monitoring allows us to react to spikes in demand by scaling up or down specific servers as needed.

Security is Key

Using native AWS security tools and features, we can ensure that malicious malware and hackers are kept out and your data is kept secure. AWS comply to PCI-DSS, ISO-27001 and Cyber Essentials Plus accreditation.

AWS Web Application Firewalls are checking every web request hitting our servers against a large list of known exploits, malicious IP addresses, and common attachment methods. They also utilise several security features like geo-blocking and bot filtering.

AWS-GuardDuty is our intelligent threat detection system that continuously monitors our virtual network and servers for malicious activity and unauthorized behaviour. Using the latest AI technology, GuardDuty learns from previous behaviour and patterns, allowing it to detect the most up-to-date Malware that other security tools might not be able to pick up.

The Systems Manager tool ensures our servers are kept up to date with the latest security patches, alerting us immediately should anything fall outside of compliance.

Data Resilience

We know how important your data is. Using AWS-Backup tools, we can offer a Recovery Point Objective (RPO) of 10 minutes and a Recovery Time Objective (RTO) of 120 minutes. Thanks to AWS providing a backup durability of 99.999999999% (yes that’s 11 nines!) and features like vault locks, our backups can’t be manually deleted under any circumstances. We’ve got your data covered for every scenario.

Going Green with AWS

Running our services in AWS reduces our carbon footprint by up to 10 times when compared to hosting on premise or from a small, private data centre. And, with up

to 85% of energy coming from renewable sources, AWS is definitely a step in the right direction to a sustainable future.

Want to know more?

There is a whole host of benefits to the VenposCloud system. If you’d like to find out more about what our server reliability or the individual services we provide, get in touch! Email us at contact@vennersys.com or call the office on 01908 735 274 and we’ll be happy to talk you through any questions you may have.