Floors Castle

Floors Castle

Nestled deep within the picturesque scenery of the Scottish Borders, this 300-year-old castle is the centrepiece of the magnificent Roxburghe Estate and is currently home to the Duke of Roxburghe and his family.

The team at Floors Castle first approached us in 2016 after a recommendation from our client David Green, Head of Innovation at Blenheim Palace.

The estate was using old-fashioned, calculator tills with no EPoS system or online ticketing functionality.

Floors Castle previously operated using old fashioned, calculator tills with no EPoS system or online ticketing functionality. They also had no network, which prevented any form of data sharing or system connectivity, making the management of events and busy periods complicated.

Our VenposCloud system was able to help revolutionise its attraction management systems through the introduction of automatic data collection and reporting tools, online ticketing and management functionalities, and constant customer support.

Our ticketing and admissions systems helped their attraction more easily organise and manage the ticketing of day-to-day entry and the planning of their events.

Matthew Thompson, Operations Manager of Floors Castle, had this to say:

“First of all, the VenposCloud system does absolutely everything you need it do, and I can barely find a fault with their offering. The system saves us hours in admin time every single week and being able to do online ticketing and memberships has increased our revenue, but those aren’t even the main reasons we still choose to work with Vennersys.
We swear by Vennersys because of their commitment to us as a client.”

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