Vennersys chosen to supply Ticketing and EPoS System for the Museums & Galleries Edinburgh

Vennersys chosen to supply Ticketing and EPoS System for the Museums & Galleries Edinburgh

March 5, 2021

Vennersys has been chosen to partner with Museums & Galleries Edinburgh, owned and run by The City of Edinburgh Council. The Museum of Edinburgh is one of the leading Scottish heritage collections and is part of a large group which consists of 13 venues and over 200 monuments throughout Edinburgh run by the Council. Museums and Galleries Edinburgh have implemented VenposCloud, our integrated Ticketing and EPoS system. VenposCloud unifies ticketing, retail, stock management, reporting and provides an online donations platform.

You can discover Edinburgh’s fascinating history through the Museum’s wide and varied collections. In exploring the Museum’s maze of 16th century buildings, you will see iconic items, beautiful objects and learn fascinating facts and gruesome tales. Centuries of Edinburgh’s history are waiting to be discovered from the Old and New towns. Highlights including the National Covenant of 1638, which led to civil war and the collar and bowl of Greyfriars Bobby, the Skye terrier whose dogged devotion to his dead master touched the hearts of many and inspired numerous books and film adaptations. First World War commander Earl Haig’s extensive collections are also on display.

Why VenposCloud?

Museums & Galleries Edinburgh were initially looking for a system where they could manage retail and admissions. However, when our system was installed, they realized that it had multiple features which they did not even know they needed!

VenposCloud supports a range of tickets and transactions. Our powerful EPoS systems can process admissions, memberships, retail and catering transactions and group bookings quickly. This leads to reduced waiting times and queues for visitors and allows all the venues to operate efficiently.

The Stock Management module allows you to easily manage retail and catering stock, create purchase orders, add deliveries, and manage your suppliers. The reporting feature has been a godsend for the attractions because their previous supplier did not offer this function.

Craig Miller, Commercial & Visitor services Manager, describes his journey with Vennersys in the video below and why our solution is ideal for them.

Catriona Mowat, Retail and Reception Manager, said “With the click of a button, you can generate a multitude of reports utilising different parameters.”

Data driven insights will help attractions make informed decisions. The attractions can also assess purchase pattern and visitor behaviour to understand their visitors better. This data can help generate more revenue and cultivate loyal customers who will return and continue to spend money on retail and catering.

Lisa Bentham, Operations Director comments; “We are delighted to be working with one of the leading attractions in Scotland. Scotland is a hotbed of Visitor Attractions. The Museums & Galleries Edinburgh were particularly interested in getting a system to manage their retail operations.  Our solution does that and much more. We are confident that the all the Venues will see the value of our other features. The online donation platform has led to an increase in donations as many visitors prefer to donate online rather than in person at Front of House. Our system will also provide them with valuable data insights which can improve the business and visitor experience. We believe our solution will improve efficiency in daily operations and increase revenues for the Museums & Galleries.”

If you are interested in partnering with us or learning more about our solution, please contact us on