Located in the attic of an early 18th-century church near London Bridge, The Old Operating Theatre is a remarkable historical site. It preserves the oldest surviving surgical theatre in Europe, dating back to 1822, predating the advent of anaesthetics and antiseptics. The museum celebrates the rich history of medical practices, surgery, and herbalism in London while hosting a variety of events and private hires. Its offerings include an Apothecary Bar for evening events and a gift shop to provide visitors with a unique and memorable experience.
As a charitable organisation, The Old Operating Theatre prioritises minimising costs and maximising revenue to support its mission. Recognising these needs, the museum selected Vennersys and their innovative VenposCloud solution, a leading-edge ticketing software for museums and heritage attractions. VenposCloud integrates all aspects of attraction management into one seamless system, enabling the museum to:
Simplify admissions and special events ticketing.
Streamline shop and bar sales.
Manage gift vouchers, online donations, gift-aid, and memberships.
All these functionalities are accessible through a single cloud-based platform, providing the museum team with an efficient, user-friendly solution to replace their previously fragmented systems. The partnership also includes consultation services to upgrade the museum’s point-of-sale (POS) systems, ensuring a modern and effective operational setup.
“As a charity, we aim to operate as efficiently as possible. This allows us to focus on our mission to preserve the oldest surviving surgical operating theatre and share stories of medical history, surgery, and herbalism. Currently, we rely on five separate systems for our ticketing and sales, which is cumbersome and time-consuming. Vennersys has provided a clear solution to integrate and streamline these processes.”
“This new system will not only enhance the visitor experience for the public, schools, and groups but also free up administrative time and resources. These savings will be redirected to improving our digital and on-site interpretation, expanding our education programs, and extending community outreach. Vennersys’ commitment to continuously developing their software ensures it will evolve alongside our organisation as our needs change.”
Nick Thorp, Front of House and Facilities Officer at The Old Operating Theatre
The Old Operating Theatre’s decision to work with Vennersys was influenced by the company’s expertise in providing tailored solutions for cultural and heritage attractions. As a trusted name in the industry, Vennersys continues to deliver innovative tools like EPOS for museums that enable organisations to focus on their core missions.
Discover more about how Vennersys’ solutions are empowering attractions like The Old Operating Theatre to thrive.
