Weston Park

Set amongst 1,000 acres of parkland landscaped by expert architect Capability Brown, Weston Park is the former ancestral home of the Earls of Bradford, which
is now owned by the Weston Park Foundation, an independent charitable trust.

A destination in its own right Weston is home to an internationally important art collection, award-winning holiday cottages, an AA Rosette restaurant, high profile national outdoor events, a popular visitor attraction and free to enter art gallery. The House, mainly used as a luxury venue, is situated in a tranquil location with 28 bedrooms and is easily accessible, making it the perfect location for private parties, weddings, celebrations, and corporate events. As a private-hire attraction, guests at the house receive a five-star service and the full attention of the dedicated butlers, chefs, and housekeepers.

Combining natural beauty with 300 years of specialist garden landscaping, the Weston Park grounds are a stunning mix of 18th, 19th, and 20th century design and often host huge outdoor events, including food and craft festivals, motor shows, and more.

What Were The Challenges?

The team at Weston Park approached Vennersys as they were looking to modernise their attraction management procedures. Their previous system, while robust, was outdated and unable to offer the range of features they wanted, which ultimately led to a negative customer experience and the inability to commercially scale the visitor attraction element of the business.

They wanted an integrated approach to their ticket sales, memberships, and park access while ensuring it was all accessible through a single system. Vennersys could offer not only this, but also an easy to-use system for their staff, a streamlined user experience for their guests, and a flexible system that can work for on site, management, and marketing teams.

Our Client Says

“Since partnering with Vennersys over a year ago, the experience that we deliver to our customers through Visitor Welcome has improved dramatically. The implementation of VenPos Cloud has significantly enhanced our Visitor Welcome operations, simplifying the process of welcoming visitors to the estate. The intuitiveness and efficiency of the EPOS have been particularly noteworthy, making transactions seamless for both our staff and visitors alike.

One of the standout features has been the Membership Portal, which has empowered our members to renew effortlessly and stay connected with us. Looking ahead we are excited about the prospect of integrating self-scanning technology for member entry. Here’s to continued success and innovation with Vennersys!”.

Andrea Webster
Head of Marketing at Weston Park

Download the full case study below to read more!